Mastering Successful EQ ,Logical Thinking ,Problem Solving & Decision Making Skills In The Workplace

Course Objectives

  • At the end of the seminar , the participants will be able to master the 5 core skills of high EQ people :

    1.Self-awareness & Positive Mindset

    When we’re self-aware, we know our strengths and weaknesses, as well as how we react to situations and people.

    2.Self-regulation

    Because they are self-aware, emotionally intelligent people can regulate their emotions and keep them in check as necessary.

    3.Motivation & Morale

    People with high emotional intelligence tend to be highly motivated as well, which makes them more resilient and optimistic.

    4.Empathy & Communication

    People with empathy and compassion are simply better at connecting with other people.

    5.Social Skills & Inter-departmental Teamwork

    The social skills of emotionally intelligent people show they genuinely care for and respect others and they get along well with them.

Target Audience

This training is suitable for Head of Departments , executives , supervisor , managers , team leaders  and support staff from all departments who would like to become more effective in dealing with people ,stress  and emotion .

Methodology

Companies that are hiring want to make sure they choose job candidates who will mesh well with existing teams. As a result, about 20 percent of organizations are now testing for emotional intelligence as part of their hiring processes. Even the smartest person needs good people skills to succeed these days. A high IQ alone is no longer enough.

Course Modules

Module 1 — SELF AWARENESS & POSITIVE MINDSET

Module 2 — LOGICAL THINKING SKILLS TO SELF REGULATION-REGULATE YOUR EOTION & TEMPER

Module 3 — MOTIVATION & MORALE

Module 4 — EMPATHY for SUBORDINATES  

Module 5 — INTER-DEPARTMENTAL RELATIONSHIP & SOCIAL SKILLS

Module 6 —-IMPROVINF TEAMWORK & CONFLICT MANAGEMENT SKILLS

Module 7—-ANGER MANAGEMENT SKILLS

Module 8—-ACCOUNTABILITY & SELF MOTIVATION

Module 9—-MASTER THE POWER OF COMMUNICATION

Module 10— PROBLEM SOLVING & DECISION MAKING SKILLS, TEAM WORK , LEADERSHIP & INFLUENCE

Get To Know The Trainer

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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