Performance Management– KPI & Appraisal

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Course Objectives

Upon completion of this programme, the participants will be able to:

  • Identify and set relevant and important KPIs
  • Align corporate and individual KPIs
  • Guide staff to identify relevant KPIs
  • List the key elements of performance management
  • Explain the challenges and pitfall of performance appraisal
  • Provide Effective feedback
  • Establish SMART goal / KPI

Target Audience

This workshop is suitable for Senior Managers, Senior Executives, HR professionals, Line Managers and anyone who has to conduct performance appraisal and goal setting.

Methodology

  • Lectures
  • Indoor activities
  • Skill practice
  • Group discussion
  • Presentation
  • Case study

Course Modules

MODULE 1 – INTRODUCTION
MODULE 2 – PERFORMANCE MANAGEMENT SYSTEM (PMS)
MODULE 3 – KEY PERFORMANCE INDICATORS (KPI)
MODULE 4 – PERFORMANCE MONITORING AND REVIEW
MODULE 5 – PERFORMANCE APPRAISAL (PA)

Get To Know The Trainer

Trainer Ong

 4.5

CE Ong holds a Master Of Management from University Malaya; a Bachelors in Business Administration from Royal Melbourne Institute Of Technology University (RMIT), Australia and a Diploma in Management (Merit) from Malaysian Institute Of Management (MIM).  He is also an Accredited Administrator of Myers-Briggs Type Indicator (MBTI) ® by Australian Psychologist Press & Asianic Psychologists Press (APP) since 2007.

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COURSE INCLUDES

COURSE BENEFITS

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RM2,000/DAY

RRP RM2,860/DAY   SAVE RM860

*T&C Applies

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