Assertiveness (Online Training)

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Course Objectives

To be assertive means being confident and direct when dealing with others. Assertiveness is about upholding one’s own integrity and dignity whilst at the same time encouraging and recognizing this behavior in others. Managers need to be assertive in order to be effective at work and in life.

Target Audience

The whole workforce 

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – Assertiveness Quiz
    – Why Be Assertive?

  • Module 2: Communication Style
    – Competency Definitions
    – The 5 Basic Rights

  • Module 3: Assertive Behavior
    – The 4 Characteristics Of Assertiveness

  • Module 4: Be Assertive!
    – Practice Assertiveness

  • Module 5: Your 10 Rights
    – Your Journal

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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