Dealing with Stress and Anxiety

Course Objectives

• Organize and write effective business emails
• Focus on your document
• Communicate to your audience effectively
• Organize and write effective business documents
• Apply techniques for presenting your ideas effectively
• Apply techniques for communicating clearly

Target Audience

Our business-writing course targets individuals required to write professional documentation such as emails and letters.
Its primary purpose is to equip you with the skills required to write clear, concise, effective business documents in an efficient and Professional manner. It is particularly relevant to:

• Personal assistants
• Managers
• Sales representatives
• Customer service personnel
• Administration staff
• Accounts staff

Methodology

Interactive Delivery Format
The course is highly interactive with activities and practice session designed to put your new skills into action throughout the course. Amongst these activities is an email/letter writing workshop in which you have the opportunity to rework one of your own business documents with the help of our expert trainer.

Course Modules

MODULE 1: BUILDING YOUR WRITING FOUNDATION
MODULE 2: PLAN FIRST WRITE LATER
MODULE 3: EASY, EFFICIENT, AND EFFECTIVE EMAILS
MODULE 4: BUSINESS EMAILS