Managing Anger and Stress to Stay Focused at Workplace

Course Objectives

• Identify the best approach to a stressful situation (Alter, Avoid, or Accept).
• Understand what lifestyle elements you can change to reduce stress.
• How to use environmental and physical relaxation techniques.
• Understand anger dynamics.
• Understand the myths of anger.
• Know techniques in controlling anger.
• See differences between objective and subjective language.
• Know tips in identifying the problem.
• Express a feeling or position using I-messages.
• How to make a disagreement constructive.
• Understand hot buttons and personal anger dynamics.
• Understand the alter, avoid and accept response to anger.

Target Audience

Managers, Assistant Managers, Engineers, Administrative Staff, Sales Professionals, Human Resource Personal, Sales Executives, anyone keen to Manage Anger and Stress

Methodology

Lecture, Individual & Group Activity, Feedback Sessions, Discussions, Demonstration, Business Games, Role Plays

Course Modules

Module 1: Understanding Stress
Module 2: Adjust, Avoid, Accept
Module 3: It’s All About You
Module 4: Environmental Relaxation Techniques
Module 5: Techniques to Relax Your Body
Module 6: The Nature of Anger
Module 7: Controlling Anger
Module 8: Separate the People from the Problem
Module 9: Working the Problem Together
Module 10: Dealing with Your Anger