Human Resources for Non-Human Resource Managers / Executives

Course Objectives

  • Handle problems in administering legal benefits and other tems of employment without infringing the law
  • Identify appropriate job functions and competencies
  • Carry out effective interviews
  • Carry out performance appraisals and manage performance
  • Taking disciplinary action fairly
  • Carry out a counseling session for indiscipline and poor performance successfully

Target Audience

This course is designed for Line Managers, Executives, Non HR Managers & Executives, office Administrators, Officers, Administrative Assistants, Secretaries, Personal Assistants and Support Personnel. Level for Officers and above

Methodology

This course is essentially participative and practical, emphasizing learning through experience, both from structured activities on the program eg. Role plays, self-assessment, group discussions and presentations

Course Modules

Module 1 – Introduction
Module 2 – The Job And Competencies
Module 3 – Interviewing Skills
Module 4 – Identifying Training Needs (TNA)
Module 5 – Handling Legal Administration Problems
Module 6 – Handling Misconduct
Module 7 – Conducting The Performance Appraisal And Managing Performance
Module 8 – Counseling For Indiscipline And Poor Performance

Get To Know The Trainer

Trainer Brian

 4.5

He started off his career in 1980 as a Senior Officer with the Ministry of Information for 15 years and gained extensive management experience.  Later he moved to a Japanese based company where he was in charge of the whole spectrum of human resource.

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COURSE BENEFITS

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RM1,340/DAY

RRP RM1,915/DAY   SAVE RM575

*T&C Applies

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