> Trainer Anita
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Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.
Currently she is a communication skills trainer for all levels including operations, supervisory and managerial staff, conducting training programs in Bahasa Malaysia and English language. Along with Business Communication, she conducts training programs in Mastering Communication and Learning Skills, Assertive Communication, Team Building, Time Management, EQ and Leadership, Change Management and Personality Development, Business Writing – Communicating and Writing in a Dynamic Style, Mastering the Art of Effective Communication, Structuring and Writing Reports, Preparing Management Reports, Communication and Interpersonal Skills for Executives, Communication and Interpersonal Skills for Managers, Mind mapping, Note Taking and Idea Tree, Excellence in Communication and EQ Using NLP Techniques, as well as Participating and Leading Effective Meetings at the Workplace.
She displays a high level of energy–her sessions are full of enthusiasm and zeal. Anita is very creative and has a vision to train people all across the globe. She has also successfully designed, developed and customized training programs to the unique requirements of the client for various programs.
Anita has conducted many in-house training programmes and has most notably managed and implemented a “Change Process” for her previous company in Malaysia and Singapore. The training included a very comprehensive team development program, development of communication and interpersonal skills, the training of employees to solve problems and the value of teamwork. She has successfully involved the employees to work in Improvement teams to solve their work problems in a systematic approach, resulting in savings to the company.
Organisations that have benefited from her expertise include Etiqa Insurance And Takaful, Universiti Putra Malaysia, Inti College, Lembaga Tabung Haji, Perodua, Petronas Ferlitlizer, Pacific Mutual, Royal Danish Embassy, Columbia Healthcare, Malaysia Institute Of Accountants, Ranhill Worleyparsons Sdn Bhd, Shell Global Malaysia Sdn Bhd, Titan Petchem (M) Sdn Bhd, Valuecap Sdn Bhd, Kuari Pati Sdn Bhd, Prestariang Technology Sdn Bhd, Chemtube (M) Sdn Bhd, Digi, Bank Negara, Awc Berhad, Kertih Terminals Sdn Bhd, In-Situ Maintainance Service Sdn Bhd, Prestariang Technology Sdn Bhd, Kic Group Sdn Bhd, P.P Steel Service Centre Sdn Bhd, Royal Selangor, Nestle, Star, Idaman Pharma, Hicom Teck See, Sunguard as well as Telekom.
She has been a speaker at conferences, forums and seminars especially for women and personal development. Her program for personal development helps to enhance personal development-self-esteem and self-image. She also lectures part-time at local university on Organizational Behaviour and Business Communication.
She is truly a dynamic trainer who is also a strong believer of integrative learning, which involves multiple levels of intelligence. She believes that training must be relevant to the organization and fun to the participants to achieve a win-win situation for all parties.
Business Communication: Developing And Implementing A Dynamic Writing Style (Online Training)
RRP RM1,150/day SAVE RM325
Improve Communication & Business Writing for Greater Success (Online Training)
RRP RM1,150/day SAVE RM325
Customer Focused Professional Selling and Communications (Online Training)
RRP RM1,150/day SAVE RM325
Business Communication: Fundamentals of Business Writing and Minutes of Meeting
RRP RM2,860/day SAVE RM861
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EQ Training5
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Recommended to everyone5
Effective Communication in the Workplace5
Effective communication with EQ5
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Customer focused professional selling5
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Kudos!5
5 star rating5
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Awesome Anita Shan!5
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Well done!5
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Surpassed Excellent5
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Good Lecturer5
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Customer service skills5
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Postive training ever5
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Great training5
Best interpersonal training that I've attended so far5
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Easy to understand5
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Best training5
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