Business Communication > Practical Guide to Business Writings

Practical Guide to Business Writings

Course Objectives

Upon completion of this programme, participant will be able to:

Speed up the writing process when writing business documents
Organise their ideas and conclusions in reader friendly written style
Apply the main rules of good business writing.
Select simple language to ensure that messages are read understood and gets results.

Target Audience

All who wish to improve their Business Writing Skills in a commercial or business context.

Methodology

An interactive and practical approach incorporating group discussions/exercises, presentations and role plays.

Course Modules

Module 1:Prioritising Concerns for Effective Business Writing

Module 2: Mindset in Business Writing

Module 3:Business Vocabulary/ Choice of Words

Module 4: Useful Phrases for Writing

Module 5: E-mails

Module 6: Memos

Module 7: Business Letters

Module 8: Basic Proposals

Get To Know The Trainer

Trainer Sathiesh

4.5

Sathiesh has extensive 17 years of working experience in the Telecommunication and Semiconductor / Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer. Later, he took up the role as a Corporate Trainer and has been exposed to overseas training such as Managing Customers’ Complaints & Recovery Process in Sweden and Subscription Handling for Call Center as well as Call Center Service Overview in Spain. He is also a certified PSMB trainer.

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