Problem Solving and Decision Making > The C.U.T.E Principle of Effective Problem Solving and Decision Making

The C.U.T.E Principle of Effective Problem Solving and Decision Making

4.4

Course Objectives

At the end of this programme, participants should be able to:

Control emotion and reaction when facing a problem,
Understand the problem from different perspectives,
Think of possible win-win solutions to make the best decision,
Evaluate your decision towards the right action.

Target Audience

Supervisors, Executives, Managers

METHODOLOGY

This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities, Q&A, etc.)

Course Outline

MODULE 1 : CONTROL Emotion and Reaction When Handing a Problem
MODULE 2 : UNDERSTAND Workplace Problem from Different Perspectives
MODULE 3 : THINK of best possible ‘Win-Win’ solutions to make the best decision
MODULE 4 : EVALUATE your decision towards the right action

Get To Know The Trainer

Trainer P.G

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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