Customer Service > Time and Stress Management to Optimize Daily Productivity
LECTURE, INDIVIDUAL & GROUP ACTIVITY, FEEDBACK SESSIONS, DISCUSSIONS, DEMONSTRATION, BUSINESS GAMES, ROLE PLAYS.
The workshop is very interactive developed with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programm
Module 1: Getting Started
Module 2: Start with Yourself
Module 3: Making Time Count
Module 4: Goal Setting
Module 5: Procrastination
Module 6: Understanding Stress
Module 7: Adjust, Avoid, Accept
Module 8: It’s All About You
Module 9: Environmental Relaxation Techniques
Module 10: Techniques to Relax Your Body
4.5
Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDC Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...
FREE QUOTATION!
COURSE INCLUDES
COURSE BENEFITS
ALL IN FROM ONLY
RM0/DAY
*T&C Applies
5
5
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