Business Communication > Basics in Business Communication and Writing Skills in English

Basics in Business Communication and Writing Skills in English

4.8

Course Objectives

Upon completion of this programme, the participants will be able to :

- Communicate verbally and through the telephone clearly and effectively
- Prepare and write a letter, memo, report and e-mail with clarity
- Develop an organized structure ranging from introduction to conclusion and set objectives for the said writing
- Avoid known and common grammatical errors and tenses
- Adopt the appropriate English Language structure and professional usage for the various types of business writing

Target Audience

This course is suitable for staff who intend to improve on verbal and written business communication, writing memos, e-mails, letters and reports. It caters to all levels within an organization

Methodology

This stimulating program will maximizes the understanding and learning through lecture, discussion, case studies and practical activities

Course Modules

Module 1 – Speaking English With Accuracy

Module 2 – Asking For And Giving Permission

Module 3 – Making And Accepting Apologies

Module 4 – Thanking And Responding Accordingly

Module 5 – ‘Body Language’ (brief session)

Module 6 – Mind Your Grammar

Module 7- Update Your Vocabulary

Module 8 – Writing Briefings, Memos

Module 9 – Everyday English Conversations At The Workplace

Module 10 – Telephone The Right Way

Get To Know The Trainer

Trainer Harold

4.5

Harold, who graduated with a degree in the Education field from University Putra Malaysia(UPM), has vast experience and strengths in various fields related to consumer and people skills. Being an effective communicator with customer care skills, he ventured further into the teaching line, being involved in both the major languages which are English and Bahasa Melayu whilst tutoring adults associated with companies and colleges.

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THIS PUBLIC COURSE INCLUDES

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.8

NR
NOOR KARIMAWATI BINTI MOHD RIDUAN
Junior Executive, Others
5
MS
Muhammad bin Mohd Said
Manager / Supervisor, Others
5
Nothing
NH
NURAZRENA BINTI HASHIM
Junior Executive, Others
5
NS
Nurul Hidayah Binti Mohamad Sharif
Junior Executive, Administration / Secretarial
5
MA
MUHAMMAD ADAM MUHIBULLAH BIN ABDULLAH
Executive, Others
5
I really enjoy the class
BA
Bidayatul Hidayah binti Choirul Anam
Junior Executive, Others
5
LB
Luqman Hakim Bin Abu Bukhari
Junior Executive, Others
5
MI
MOHD. NOOR TAUFIK BIN MOHD. ISA
Junior Executive, Facilities / Maintenance
5
WW
WAHIDAH BINTI ABDUL WAHAB
Executive, Operations
5
MA
MUHAMAD AMIR BIN MUHAMAD AKHBAR
Executive, Others
5
MP
MOHAMAD HEZWAN BIN POSIN
Junior Executive, Others
5
Good
MA
Muhammad Khaidhir Bin Armia
Junior Executive, Operations
5
AH
AHMAD TAQIUDDIN BIN HADI
Manager / Supervisor, Customer Service / Hospitality
5
NR
Nor Najla Roslin
Junior Executive, Others
5
MR
Mohamad Zulfalihin Bin Rosli
Executive, Operations
5
KI
Kamarul Nazrin bin Ishak
Executive, Facilities / Maintenance
5
HA
Hazira binti Aziz
Junior Executive, Operations
5
AS
Ahmad Luqman Hakim Bin Ahmad Suhaimi
Executive, Others
5
The best
FN
FARID HAKEM BIN NOZLAN
Senior Executive, Engineering
5
The class is good to improve your english
Ma
Mohd osman Haliadi bin Mohd ali
Junior Executive, Warehousing / Logistics
5
MA
Mohd Faridzul Khair Bin Mohammad Arbaee
Junior Executive, Manufacturing / Production
5
Md
Munirah daud
Junior Executive, Quality Assurance
5
Sb
Syarifah nertty bt wan abu bakar
Self-Employed, Others
5
Mk
Muhammad ghadaffi bin khairudin
Self-Employed, Others
5
MH
Mohd Khairul Muslim bin Mohd Hairudin
Self-Employed, Facilities / Maintenance
5
SS
Sham Sham
Junior Executive, Security
5
NJ
Norhayati Binti Ja’affar
Junior Executive, Accounting and Finance
5
Good tranner
MS
MOHD IDRIS B MOHD SALLEH
Self-Employed, Operations
5
NS
Norsalinawati binti Salleh
Self-Employed, Security
5
RS
ROSLI BIN SADIKIN
Junior Executive, Warehousing / Logistics
4
NH
Nur Syazwani Hamidi
Executive, Others
4
Thank you
NN
Nurul Asilah Binti Nordin
Junior Executive, Others
4
MH
Muhammad Iqbal bin Hasbullah
Executive, Others
4
NR
Norhafna Ramiji
Manager / Supervisor, Manufacturing / Production
4
Ms
Muhammad farid bin shafie
Junior Executive, Warehousing / Logistics
4
My
Mohd hafizan bin yaseri
C-Level, Manufacturing / Production
4
This class very good for people
Ma
Mohdz Zai azrai
Executive, Facilities / Maintenance
4