An All-In-One Solution for Business – Dynamics 365

Fulfill your organization needs with the capabilities of Microsoft Dynamics 365.

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The world of business is slowly integrating their applications and adopting automation to minimize human assistance, allowing business personnel to focus on other added value tasks. To achieve this, the software used by business, plays an important role to help improve the existing workflows of employees. With that being said, the Dynamics 365 is one of the example of software that is able to do both application integration and automation.

It is an all-in-one solution software that offers a wide range of apps and add-ons. It has multiple applications that best fit your business’ needs such as Customer Relationship Management, Field Service Automation, Enterprise Resource Planning, Professional Service Automation, Human Resource and Point of Sale. Read further on what is the role of these applications, and how it can fit into your organization processes and procedures:

Enterprise Resource Planning (ERP)
The ERP application in Dynamics 365 is aimed to cover tasks related to Distribution, Supply Chain Management, Finance, Retail, Manufacturing and more. One of the benefits when using this app is that it gives you the ability to simplify your delivery scheduling and shorten the time of delivery. Not only that, you can also streamline your business’ supply chain by having a better view and control of the supply chain with Dynamics 365.

Customer Relationship Management (CRM)
Every company needs a CRM portal for an integrated data-driven solutions that improve the way we interact and do business with customers. The CRM system in Dynamics 365 consists of the Sales, Customer Service and Marketing. By using this, you will be able to maintain customer relationship, track sales, gain and share leads, observe pipelines, marketing and more.

Field Service Automation (FSA)
This application helps business to deliver onsite services to customers location as it combines workflow automation, mobility and scheduling algorithms. From there, businesses can organize and track customer’s issues, provide accurate account and equipment history to field technician, explore into upsell and cross sell opportunities. Businesses who usually utilize this software are often from the manufacturing, health care, equipment maintenance and more.

Human Resource (HR)
As much as customers are important to businesses, the well-being of employees should also be put into consideration by the company. To achieve almost to no personnel assistance needed to obtain personal employment information, try Dynamics 365 HR Application. From there, you will be able to access, simplify and optimize the benefits, compensation, compliance program and more of any employees within a software. Not only that, you can utilize Dynamics 365 to discover valuable insights on your workforce.

We’ve partnered with Info Trek to provide your team or organization to ready for the future migration to Dynamics 365, here are a few courses to equip you with the right knowledge on navigating the software:

No.Recommended Courses
1.MS-900: Microsoft 365 Fundamentals
2.MS-100: Microsoft 365 Identity and Services
3.MS-101: Microsoft 365 Mobility and Security
4.MS-500: Microsoft 365 Security Administrator
5.MS-600: Building Applications and Solutions with Microsoft 365 Core Services


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