Business Communication > Communication and Interpersonal Skills

Communication and Interpersonal Skills

Course Objectives

Enhance confidence in dealing with people with different personality.
Establish skills in building rapport to create a win-win situation.
Understand the correct technique in communication that helps you in negotiation, conflict resolution and more.

Target Audience

Non-Executive, Executive and Manager

Methodology

Group Discussion and Presentation
Interactive Session & Role Play
Lecture
Activities
Video Learning

Course Modules

Module 1: The Opening Frame of Communication
Module 2: Maintaining & Enhancing Relationships with different personality
Module 3: Model of Communication
Module 4: Questioning and Listening Skills
Module 5: Communication Techniques Representational System
Module 6: Conflict Management
Module 7: Negotiation and Feedback

Get To Know The Trainer

Trainer David

4.5

David is an NLP Practitioner, an advanced communicator, a committed consultant, a passionate trainer and a champion of numerous public speaking and evaluation competitions. He brings to his programs his experience from his journey from loser to champion as well as his over 20 years of experience in IT, Sales, Retail, Insurance, Customer Service and Training.

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