Communication and Interpersonal Skills

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Course Objectives

  • Enhance confidence in dealing with people with different personality.
  • Establish skills in building rapport to create a win-win situation.
  • Understand the correct technique in communication that helps you in negotiation, conflict resolution and more.

Target Audience

  • Non-Executive, Executive and Manager

Methodology

  • Group Discussion and Presentation
  • Interactive Session & Role Play
  • Lecture
  • Activities
  • Video Learning

Course Modules

  • Module 1: The Opening Frame of Communication
  • Module 2: Maintaining & Enhancing Relationships with different personality
  • Module 3: Model of Communication
  • Module 4: Questioning and Listening Skills
  • Module 5: Communication Techniques Representational System
  • Module 6: Conflict Management
  • Module 7: Negotiation and Feedback

Get To Know The Trainer

Trainer David

 4.5

David is an NLP Practitioner, an advanced communicator, a committed consultant, a passionate trainer and a champion of numerous public speaking and evaluation competitions. He brings to his programs his experience from his journey from loser to champion as well as his over 20 years of experience in IT, Sales, Retail, Insurance, Customer Service and Training.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,870/DAY

RRP RM2,670/DAY   SAVE RM800

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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