Networking & Connecting Through Effective Communication – Learn To Release Your Hidden Talents for Maximum Achievement

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Course Objectives

  • Understand the importance of excellent communication skills
  • Master the excellent communication skills
  • Build trust and relationship with customers
  • Understand the expectation of customers
  • Apply effective listening skills
  • Solve challenging issues and problems with customers
  • Giving effective feedback
  • Build long term relationship and customer loyalty
  • Master professional interpersonal skills
  • Learn effective collaboration skills

Methodology

Case study , role-play and presentation and brain-storming .

Course Modules

Module 1: Mastering The Qualities of An Excellent Communicator
Module 2: How To Network & Connect
Module 3: Using Effective Interpersonal & Right Body Language Skills
Module 4: Listening Skills
Module 5: How To Overcome The Barriers To Effective Communication
Module 6: Improving Your Emotional Intelligence (EQ) In Communication Relationship
Module 7: How to Build Strong Rapport With Others
Module 8: How to Manage Difficult Conversation

Get To Know The Trainer

Trainer Casey

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,670/DAY

RRP RM3,820/DAY   SAVE RM1,150

*T&C Applies

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