Managing Performance Through Feedback & Coaching

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Course Objectives

  • Demonstrate confidence in handling crucial conversations
  • List the methods of giving and receiving feedback
  • Demonstrate the skills in conducting a crucial conversation

Target Audience

All levels

Methodology

30% Lecturing, 70% Experiential Learning (i.e. training activities, self-reflection, simulation, etc).

Course Modules

Module 1: The Basics
Module 2: The Crucial Conversation
Module 3: Giving and Receiving Feedback
Module 4: ACTION COACHING

Get To Know The Trainer

 
 

Trainer Roy

 4.5

Roy holds a Master’s in Business Administration and a Bachelor’s in Computer Science. He started off as a Software Engineer and slowly ventured into the Oil & Gas Sector as a Transport Manager under a SHELL haulage contractor; to finally find himself as a Sales Manager in an IT solutions firm. Due to his keen drive to network and build business relationships, he started his own systems integrator business in 2007. During his entrepreneurship, he became involved with Business Network International (BNI), an international business networking body and served as its previous chapter vice-president and president. He is still an advocate and currently serves as a Director Consultant.

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COURSE BENEFITS

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RM3,335/DAY

RRP RM4,765/DAY   SAVE RM1,430

*T&C Applies

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