Persuasive and Influencing Skills

Course Objectives

• Understand the dynamics of influencing skills
• Learn and apply the techniques of handling various situations where influencing skills are required
• Apply the techniques in making an impactful presentation to be able to influence the audience
• Apply the techniques to handle a project and influence team members to work together
• Build team spirit through influencing skills
• Understand and apply the techniques to handle workplace scenarios

Target Audience

This program is suitable for Junior Managers, Executives, Officers, Team/Line Leaders and Supervisors.

Methodology

This is a highly interactive training program, whereby participants are to gain the learning points through experiential activities.

Course Modules

MODULE 1 – UNDERSTANDING THE BASICS OF INFLUENCING
MODULE 2 – IDENTIFYING AND HANDLING SITUATIONS WHERE INFLUENCING SKILLS ARE CRUCIAL
MODULE 3 – MANAGING INFORMATION WITH DIFFERENT LEVEL OF AUDIENCE
MODULE 4 – THE RIGHT COMMUNICATION TECHNIQUES
MODULE 5 – HANDLING QUESTIONS AS A WAY OF INFLUENCING AND PERSUADING
MODULE 6 – ROLE PLAY – COACHING AND FEEDBACK SESSION