Art Of Negotiation (Online Training)

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Course Objectives

Broadly speaking, negotiation is an interaction of influences. Such interaction includes the process of resolving disputes, agreeing the courses of action, bargaining for individual or collective advantage, or crafting outcomes to satisfy various interests. Negotiation is thus a form of alternative dispute resolution.

At the end of the training sessions, the participants, within the work environment, will be able to initiate, manage and lead change efforts.

Learning Outcomes

1. Apply skills to proactively lead change
2. Use advance questioning patterns to elicit challenges and issues
3. Apply change principles and techniques

Target Audience

Managers, Supervisors, and Leaders

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Is Negotiation?
    – Why Negotiate?
    – What Makes A Good Negotiator?

  • Module 2: Types of Negotiations
    – Principled Negotiations
    – Establish The Issues
    – Establish Your BATNA

  • Module 3: Preparing for Success
    – 5 Areas To Get Yourself Prepared

  • Module 4: Personality Styles in
    Negotiations
    – 4 Types Of Styles And How To Deal With Them

  • Module 5: Negotiations Stance
    – Conditions For Your Success

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COURSE INCLUDES

COURSE BENEFITS

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RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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