CRITICAL THINKING IN PROBLEM SOLVING & DECISION MAKING

Course Objectives

In our daily working life, we are faced with challenges all the time. Hence, without realizing this, a big part of our job, and time, is centred on solving problems. However, this is a core competency that we often over-looked and turn to blame rather than solving the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of critical thinking, we tend to miss out certain details and thus widen the problem and may even create other problems. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions made can now be more effective in arriving at the outcomes that we desire.

This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the problem solving and decision making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situations. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing a problem and making a decision every time.

Methodology

• Communication
• Decision making
• Problem solving techniques
• Solutions generation
• Thinking processes

Course Modules

Module 1: Problem Solving Cycle
Module 2: #1. Data Check Sheet
Module 3: #2. Pareto Diagram
Module 4: #3. Fishbone
Module 5: #4. The Why-Why Analysis
Module 6: #5. Selection Matrix
Module 7: #6. Cost-Benefit Analysis
Module 8: #7. 3D Action Planning
Module 9: #8. Thoroughness
Module 10: #9. What If
Module 11: Coaching Wisdom