Credit Control and Collection > Accounts Receivable Management and Collections (Online Training)

Accounts Receivable Management and Collections (Online Training)

Course Objectives

Gain knowledge on how to manage your accounts receivable to enable prompt collections
Gain techniques on how to plan and do collections from accounts receivables
Learn the accounting entries for bad and doubtful debts allowances and its claim of bad debt relieves under SST

Target Audience

Business Owners and entrepreneurs
Fresh Accountants / Accounting Graduates,
Accounts Executives & Accounts Supervisors,
Accounts Assistants, Book Keepers and Clerks
Credit controller
Sales Managers and Executives
Others Executives overseeing and in charge of actual collections

Methodology

Delivery of the course is online supported with course notes
Participative and active group discussions

Course Modules

Module 1: Credit control and management policies and procedures
Module 2: Credit terms and credit limit control and over-riding procedures
Module 3: Rating of every customer.
Module 4: Reviewing of customers aging and credit limit utilization.
Module 5: Calculate the debtors turn and its average days/period outstanding
Module 6: Discounts for early settlement and its effective cost to the company.
Module 7: House Keeping and planning:
– Deliveries
– Billings and Statement of accounts
– Documentation administration
– Problems and Issues identification and handling
– Other back office supports.
Module 8: Fundamental collection techniques
– Planning to collect
– Communication skills – telephone and reminders
– Personal visits
– Hitting the right person
– Win-Win Solutions – Installments, discounts, counter trade
– Collection agents
– In-depth knowledge of the legal action and recovery process.

Get To Know The Trainer

Trainer Tan KT

Tan has 40 years of working experience in financial, strategic and general management field. He has held a variety of leadership and senior management roles in various organizations, the last being Group Chief Executive Officer. More than half of these time are spend in the Manufacturing, Marketing & Distribution and Services organizations.

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