Effective Situational Leadership Skills

4.5

Course Objectives

  • Improving your situational leadership skills
  • Raise participants’ awareness of their personal leadership style
  • Understand that leadership is driven by situation
  • Matching leadership style with situation
  • Motivate your people to perform “above and beyond”
  • Improve the quality of supervision
  • Avoid the negative outcome of over supervision and under supervision
  • Build on your unique strengths to develop a confident, professional leadership style
  • Supervise friends and former co-workers without hassles or stress
  • Create action plan to improve leadership effectiveness
  • Give crystal clear instructions that employees will understand – the first time
  • Handle employee confrontations in a calm and professional manner

Target Audience

  • Managers
  • HODs
  • Senior executives

Methodology

  • Case Study
  • Role-play
  • Management games
  • Video clips

Course Modules

Module 1 :  What Is  Situational Leadership

  • How to build on the leadership strengths you’ve identified and shore up your weaknesses
  • Why your “situational leadership skills” will be the No. 1 driver of your success as a leader
  • Understanding how your leadership style can work for or against your employees
  • Apply Situational Leadership to motivate subordinates
  • “How-to’s” for establishing your credibility as a leader — fast!
  • The classic principles of influence … and how and when to use them to your advantage
  • What are the keys to results? Focusing your efforts on that which makes the greatest impact

Module 2 : Master The 4-Leadership Style In Communication Techniques Every Supervisor/Manager Should Know

  • Why developing your communication skills is essential to management success
  • Your role in keeping lines of communication open at all times
  • Words and phrases that can destroy your credibility and authority — and what to say instead
  • The secret to giving crystal clear directions that are understood the first time
  • Active listening techniques that ensure you’ll hear what’s really being said
  • Pointers for speaking more powerfully and confidently in meetings or with customers
  • How to use different communication style to send the message across

Module 3 : Apply Different Situational Leadership Style In Different Situation

  • Understand The Directive Leadership Style
  • Understand The Coaching Leadership Style
  • Understand The Involving Leadership Style
  • Understand The Delegating Leadership Style.
  • How to execute each style correctly

Module 4 :Situational Leadership Skills in Engaging The Team 

  • Understand the power of team engagement
  • Why your “people engagement skills” will be the No. 1 driver of your success as a leader
  • Understanding how to build team & how to use situational leadership to build team

Module 5 :How To Create An Action Plan For Improving Your Situational Leadership

  • Identify your stength & weakness
  • Prepare the plan
  • Execute the plan
  • Review the progress

Get To Know The Trainer

Trainer Casey

 4.5

Casey , a 27 years sales, management and team building training specialist is acclaimed as one of Malaysia’s most dynamic and inspiring public speaker since 1985 and has steadily increased his stature as one of the leading speakers in this region.  He holds a Bachelor Degree in Applied Economics from University of Malaya and a Diploma in Management from the US. Fluent in three (3) languages, (English, Bahasa Malaysia, and Mandarin), he is an extremely sought after training specialist both locally and internationally

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM0/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.5

  • 71%
  • 12%
  • 18%
  • 0%
  • 0%
  • SZ
    Samuel Zhou
    Assistant Manager, Sales

    5

  • K(
    Kow Chin Dy (Kinson)
    Assistant Manager, Operations

    5

  • YK
    YONG WING KEI
    Senior Executive, Customer Service / Hospitality

    5

  • TY
    Tan Poh Yee
    Senior Executive, Quality Assurance

    5

    Yes, I’m enjoying the training
  • Cl
    Chunk lin
    Senior Manager, IT Management

    5

  • AC
    Alice Chia
    Senior Executive, Marketing / Design

    5

  • AT
    Andy Tsai
    Manager / Supervisor, IT Management

    5

    Good
  • TS
    TEH YI SHUANG
    Assistant Manager, Customer Service / Hospitality

    5

  • KT
    Kingsley Tseng
    Executive, HR / Learning and Development

    5

  • DL
    Doreen Li
    Senior Manager, Engineering

    5

  • CC
    Charles Chen
    Assistant Manager, IT Management

    5

  • TW
    Teh Li Wen
    Manager / Supervisor, Customer Service / Hospitality

    5

    谢谢 Casey 老师
  • AP
    Anthony Pang
    Junior Executive, Others

    4

  • c
    ch.lum
    Senior Executive, Quality Assurance

    4

  • LL
    Lydia Yong Yee Ler
    Executive, HR / Learning and Development

    3

  • cf
    chew yoon fui
    Assistant Manager, IT Management

    3

  • VL
    Vinz Lai
    Assistant Manager, Customer Service / Hospitality

    3

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