AI-Enabled Human Resource Management

Artificial Intelligence (AI) is rapidly changing how Human Resources delivers value to organizations. However, successful HR professionals must first understand

Course Objectives:

Upon completion of this program, participants will be able to:

  • Explain the role of AI throughout the HR lifecycle while strengthening core HR competencies.
  • Apply AI tools to improve recruitment, selection and candidate engagement.
  • Design AI-assisted onboarding, learning and performance management processes.
  • Utilize AI for workforce planning and HR analytics using natural language prompting.
  • Evaluate ethical, legal and governance considerations relating to AI adoption in HR within the Malaysian context.
  • Develop AI-enhanced HR workflow aligned with organizational needs and HR best practices.

Audience:

HR Generalist / Practitioners / Managers

Course Outlines:

AI-Enabled Human Resource Management

DAY 1

TIME: 8.30 AM – 9.00 AM

REGISTRATION

 

TIME: 9.00 AM – 9.30 AM

EXPECTATIONS & AI READINESS ASSESSMENT

  • Pre-Program Assessment

 

TIME: 9.30 AM – 10.15 AM

MODULE 1: FUTURE HR PROFESSIONAL IN THE AI ERA

Topics

  • Evolution of HR
  • HR Competency Framework
  • AI across HR lifecycle
  • Human judgement vs AI recommendations
  • AI myths and realities
  • Malaysian HR trends

Activity

Mapping current HR activities suitable for AI augmentation

 

TEA BREAK: 10.15 AM – 10.30 AM

 

TIME: 10.30 AM – 1.00 PM

MODULE 2: AI-ASSISTED RECRUITMENT  

AI-Assisted Recruitment and Talent Acquisition

Core HR Competencies

  • Workforce planning
  • Job analysis
  • Competency profiling
  • Employer branding
  • Candidate experience
  • Structured interviewing

AI Applications

  • Writing Job Descriptions
  • Creating competency profiles
  • Interview questions
  • Screening resumes
  • Candidate matching
  • Recruitment communication
  • Recruitment marketing

 

LUNCH: 1.00 PM – 2.00 PM

 

TIME: 2.00 PM – 3.15 PM

HANDS-ON WORKSHOP-RECRUITMENT AI LAB

Hands-on Workshop

Participants build:

  • AI-generated Job Description
  • Interview Guide
  • Candidate Evaluation Matrix
  • Recruitment Advertisement
  • Candidate Communication Templates
AI In Application / Activities
·       Case Study

·       Recruiting Operations Executive using AI

 

TEA BREAK: 3.15 PM – 3.30 PM

 

TIME: 3.30 PM – 4.00 PM

MODULE 3: AI ONBOARDING & LEARNING DEVELOPMENT

AI for Employee Onboarding

  • Core HR Competencies
  • Employee experience
  • Orientation
  • Compliance
  • Culture integration
  • New hire engagement

AI Applications

  • Welcome kit
  • Orientation program
  • FAQ chatbot
  • Employee handbook summarization
  • Onboarding checklist

Workshop

Participants create:

  • 90-Day Onboarding Plan
  • Orientation Checklist

AI Onboarding Assistant Prompt

 

TIME: 4.00 PM – 5.00 PM

CONTINUE MODULE 3

AI for Learning & Development

Core HR Competencies

  • Training Needs Analysis
  • Competency Gap Analysis
  • Learning Pathway
  • Individual Development Plan
  • Succession Planning

AI Applications

  • Competency mapping
  • Learning recommendations
  • Course design
  • Training evaluation
  • Coaching support

Workshop

Develop an Individual Development Plan using AI

 

DAY 2

TIME: 9.00 AM – 10.15 AM

MODULE 4: AI IN PERFORMANCE MANAGEMENT  

AI in Performance Management

  • Core HR Competencies
  • Goal setting
  • KPI development
  • Coaching
  • Feedback
  • Performance Review
  • Performance Improvement Plan

AI Applications

  • KPI drafting
  • SMART objectives
  • Coaching questions
  • Performance review preparation
  • Feedback writing
  • Development planning

Workshop

Participants develop:

  • KPI
  • Coaching Guide
  • Performance Review
  • PIP template

 

TEA BREAK: 10.15 AM – 10.30 AM

 

TIME: 10.30 AM – 1.00 PM

MODULE 5: AI WORKFORCE ANALYTICS

AI-Powered Workforce Analytics

  • Core HR Competencies
  • HR Metrics
  • Workforce Planning
  • HR Reporting
  • Decision Making

Topics

  • Understanding HR Data
  • Natural Language Analytics
  • People Dashboards
  • Predictive Analytics
  • Turning Data into Business Insights

Workshop

Using AI prompts to analyze:

  • Turnover
  • Leave
  • Recruitment
  • Training
  • Performance

Participants create management reports.

 

LUNCH: 1.00 PM – 2.00 PM

TIME: 2.00 PM – 3.15 PM

MODULE 6: AI ETHICS, GOVERNANCE & MALAYSIAN COMPLIANCE  

Ethical AI, Governance and Malaysian HR Compliance

Topics

  • Responsible AI
  • Bias
  • Confidentiality
  • PDPA
  • Employment Act 1955
  • Industrial Relations
  • Data Governance
  • Human Review
  • Organizational AI Policy

Workshop

Review HR AI cases and identify ethical risks.

 

TEA BREAK: 3.15 PM – 3.30 PM

 

TIME: 3.30 PM – 4.30 PM

MODULE 7: BUILD YOUR AI-ENABLED HR WORFLOW (CAPSTONE PROJECT)

Designing an AI-Enabled HR Department

Capstone Project

Participants redesign one HR process using AI.

Possible projects

  • Recruitment
  • Onboarding
  • Performance Management
  • Training
  • Employee Relations
  • HR Analytics

 

TIME: 4.30 PM – 5.00 PM

GROUP PRESENTATION, ACTION PLANNING & CLOSING

 

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