Mastering the Consultative Selling & Customer Relationship Management Skills To Increase Market Share

Learn consultative selling and customer relationship skills.

Course Objectives:

Increase sales through trust-based relationships.

This course is designed for all Sales Executives.

Module 1: Developing Positive Mental Attitude & How To Use The Power Of Mind-set for Maximum Achievement

Module 2: Change Your Self-Defeating/Negative Attitude

Module 3: Aim High & Release Your Hidden Potential

Module 4: What Is Consultative Selling (CS) and How It Helps to Improve Sales?

Module 5: How Sales Consultant Build Relationship with Customers

Module 6: How To use Customer Relationship Management (CRM) to Build Rapport Effectively with Key Account Customers

Module 7: Mastering The Art of Listening

Module 8: How to Identify Your Clients’ Buying Needs

Module 9: How to Present, Convince and Persuade Effectively

Module 10: How to Close the Sales

Module 11: How to Handle Objection

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