AI
Supercharged Your Productivity With AI
Communication
Impactful Communication In The Workplace
Leadership
Building Trust Through Empathetic Leadership
Personal Development
Strategic Thinking Mindset Incorporating Lego? Serious Play? Method
IT & Computing
Mastering Dashboard for Visual report
Wellness
Clinically Proven Stress Relievers For Work
Accounting & Finance
Handling Full Set Accounts
Law & Legal
Contract And Legal Writing For Non-legal Professionals Skill
Safety & Health
Workplace First Responder: First Aid, CPR & AED Program
AI
Supercharged Your Productivity With AI
Communication
Impactful Communication In The Workplace
Leadership
Building Trust Through Empathetic Leadership
Personal Development
Strategic Thinking Mindset Incorporating Lego? Serious Play? Method
IT & Computing
Mastering Dashboard for Visual report
Wellness
Clinically Proven Stress Relievers For Work
Accounting & Finance
Handling Full Set Accounts
Law & Legal
Contract And Legal Writing For Non-legal Professionals Skill
Safety & Health
Workplace First Responder: First Aid, CPR & AED Program
Objective: Sell using a structured framework and have the right mentality to maximise your conversion
Sales Fundamentals
Why People Buy
Selling Myths and Realities
Sales Versus Marketing
PRACTICE: Your Past Experiences
Positive Mental Attitude
EXERCISE: Can You Sell This
Objective: Researching, planning, and contacting the right target market
Identifying the Right Person to Contact
EXERCISE: Identifying the Right Person to Contact
Research and Planning
EXERCISE: Research and Planning
Creating Potential Solutions
EXERCISE: Creating Potential Solutions
Making the Cold Calls
EXERCISE: Making the Cold Calls
Using the Referral Opening
EXERCISE: Using the Referral Opening
Objective: Focus on the customer’s needs and pitch your sale from the most efficient angle to get maximum results
Features & Benefits
A Few Auxiliary Techniques
EXERCISE: USP & UPB
Objective: Phrase your sentences efficiently when selling a product or an idea
AIDA
Attention
Information
Desire
Action
EXERCISE: Put it All Together
EXERCISE: AIDA – Sorting the Statement
EXERCISE: AIDA – Sell Me a Product
Objective: Handle objections professionally & effectively
Common Types of Objections
EXERCISE: Common Types of Objections
Strategies to Overcome Objections
EXERCISE: Strategies to Overcome Objections
Objective: Build deep rapport with your customers to inculcate long-term relationship
Thank You Notes
EXERCISE: Thank You Notes
Customer Service Issues
EXERCISE: Customer Service Issues
Staying in Touch
EXERCISE: Staying in Touch
Objective: Use the power of the brain to optimise your sales activities
How Decisions Are Made
Am I Good Enough
Build Your Confidence and Stay Motivated
Listening Skills
EXERCISE: Where Should I Go for Holiday
EXERCISE: Summarise What I Said
Objective: Visualisation of Goals using SMART technique
The Importance of Sales Goals
EXERCISE: The Importance of Sales Goals
Setting SMART Goals
EXERCISE: Setting SMART Goals
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