Warehouse Management for Warehousing and Distribution Professionals in the eCommerce Era

Learn warehouse strategies for e-commerce logistics operations.

Course Objectives:

Improve inventory flow and distribution efficiency.

Audience:

This course is suitable for Managers, Executives, Officers, Team / Line Leaders, Supervisors of Finance, Shipping, Inventory and Warehouse Department.

Course Outlines:

Module 1 – The strategic role of warehousing

Supply chain overview
The role of warehouses
Types of warehouses
Private warehousing
Public warehousing
Contract warehousing
Fundamentals of warehouse operations

Module 2 – Key Features of Advanced Warehouse Management

E-Commerce Warehouses
Workflows
Picking and packing
Wave processing
Inventory counting
Containerisation
Mobile communication
Material handling
Support for cross-docking
Sales order return management
Enhanced reservation hierarchy

Module 3 – Factors Influencing Warehouse Design and Layout

‘U’ Flow Warehouse – Straight Flow Warehouse
E-Commerce Operations
Product
Space
Equipment
Circulation of goods
Personnel

Module 4 – Best-in-Class: Key Processes in Warehouse Management

Receiving and put-away
Storage
Picking – Batch picking & Order based picking
Sorting and packing goods
Shipping
Reporting

Module 5 – Best-in-Class: Storage Management

Fix location storage
Random/floating location storage
Cross-docking

Module 6 – Understanding Different Racking Systems and its Space Utilization & Stock Rotation Efficiency

Selective Pallet Racking
Drive Through Pallet Racking
Very Narrow Aisle (VNA) Pallet Racking
Mobile Pallet Racking
Double Deep Pallet Racking
Live (Flow) Pallet Racking
AS/RS Pallet Racking
Mezzanines Floor Pallet Racking
Cantilever Racking System
Shelving Storage System

Module 7 – Automatic Identification and Data Capture (AIDC)

Barcoding
Radio Frequency Identification (RFID)
Optical Character Recognition (OCR)
Magnetic stripes
Biometrics

Module 8 – Material Handling Equipment & Pallets

Hand Pallet Truck
Forklift/ Counter-Balance Truck
Reach Truck
Order Picker
Shrink Wrap Machine
Two Way Entry Pallet
Four Way Entry Pallet
Standard Storage Pallet
Plastic Pallet
Shipping Pallet

Module 9 – Warehouse Automation Systems

Receiving Automation
Storage and Retrieval Automation
Material Flow Automation
Automated Guided Vehicles
Monorails
Picking/Outbound Automation
Automatic Truck Loading

Module 10 – Warehouse Security & Safety

Warehousing Security: Internal & External Security
Warehouse Security Risk Assessment
Warehousing Safety Aspect & impact
Warehouse Safety Risk Assessment

Module 11 – Warehouse KPI & Best-in-class Performance Management

Setting key warehouse KPIs
Understanding the best-in-class KPI for each category of KPI
How to narrow the gap of our current KPI and the best-in-class KPIs.
Step-by-step action plan to improve the KPI

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