Building Competencies (Online Training)

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Course Objectives

In every job, there are some people who perform more effectively than others. Superior performers do their jobs differently and possess different characteristics or “competencies”, than average performers do. A competency is a personal characteristic (skill, knowledge, trait, motive) that drives behavior leading to outstanding performance.

At the end of the training sessions, the participants, within the work environment; will be able to build and develop team.

Learning Outcomes

1. Understand the stages of team development
2. Understand the different roles and responsibilities within teams
3. Identify, plan and build the competencies to achieve the desired results
4. Identify effective Team Behavior

Target Audience

Managers, Supervisors, and Leaders

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Does Building Competencies Mean?
    – Why The Need For Competency?

  • Module 2: Types of Competencies
    – Behavioral Competencies
    – Technical Competencies

  • Module 3: ABC’s of Competency Model
    – Organization Goals And Mission
    – Performance Analysis
    – Implementation

  • Module 4: Application of Competency Model
    – The Areas You Can Apply The Competency Model

  • Module 5: Employee Classification
    – Sample Competency Rating Forms

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COURSE INCLUDES

COURSE BENEFITS

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RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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