Handling Discipline (Online Training)

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Course Objectives

The main purpose of handling discipline is to encourage staff improvement whose conduct or performances are below acceptable standards or expectations. Managers can clarify the problem, gather information and listen to their explanations. The attitude and conduct of staff may be seriously affected if management fails to apply the same rules and considerations to each case.

At the end of the training sessions, the participants, within the work environment, will be able to resolve conflicts between team members and colleagues.

Learning Outcomes

1. Identify factors that create conflicts in the workplace
2. Understand basic behavioral styles and know how to adjust to each for conflict prevention
3. Learn and appreciate perspectives of different people.

Target Audience

Managers, Supervisors, and Leaders

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Does Handling Discipline Mean?
    – Causes Of Indiscipline

  • Module 2: Handling Different Types of Problems
    – Unacceptable Performance
    – Unacceptable Attendance
    – Unacceptable Behavior

  • Module 3: Progressive Discipline
    – The Traditional Approach: The Punishment

  • Module 4: Discipline without Punishment
    – New Approach Requiring Individual Responsibility

  • Module 5: ​Termination as The Last Step?
    – The Hot Stove Rule

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COURSE INCLUDES

  • 4 hours of Live Online / Virtual Training
  • E-WorkBook
  • Pre-Program Brief
  • Pre & Post Assessment

COURSE BENEFITS

  • 30 Days of Email / WhatsApp Support​
  • 1 or 30 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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