From Conflict to Co-Operation and Collaboration (Online Training)

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Course Objectives

Conflict is part of our everyday life, especially now when companies experience the early pains of staff working from home. With virtual communication, more miscommunication happens. Furthermore, having some staff work from home is a new experience for those in the office as well as those who work from home. Besides these teething problems, the economy is bad and everyone has to find innovative ways to be profitable. The pressure and frustrations result in more conflict.

At the end of this programme, the participants will:

  • Use repeatable, simple steps to resolve conflicts
  • Manage their own emotions
  • Use the 6-step methodology to resolve conflicts
  • Engage the other person constructively

Target Audience

This program is for everyone who interacts with other human beings

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation

Course Modules

  • Module 1: A compulsory skill
  • Module 2: Where things go wrong
  • Module 3: Manage your emotions in conflict
  • Module 4: The 5 styles of conflict management                      
  • Module 5: Engage the other person constructively
  • Module 6: 6 steps to resolve a conflict
  • Module 7: A constructive climate for conflict

Get To Know The Trainer

Trainer Jonathan

 4.5

Jonathan has 30 years of corporate experience, with 25 years in management and leadership.  He was the CEO of a company and a director of a global consulting firm.  He brings a lot of his personal experience to his courses and can lead middle managers eager to climb the corporate ladder as he knows about top management expectations of their teams.

Chat with us LIVE to get a

FREE QUOTATION!

COURSE INCLUDES

  • 14 Hours (3.5 hrs X 4 days) of Live Virtual Training
  • E-Certificate of Completion
  • E-Training manual

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1399/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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