Business Communication > Basics of Effective Communication in English at the Workplace for Beginners

Basics of Effective Communication in English at the Workplace for Beginners

Course Objectives

Upon completion of this program, participants will be able toto: Communicate verbally and through the telephone clearly and effectively.

Apply the basics of work related grammar
Improve vocabulary usage and choices
Avoid or minimize known and common grammatical errors
Practice work related scenarios
Adopt the appropriate English Language structure and professional usage

Target Audience

This course is suitable for all staff who intend to improve on their basics of grammar and vocabulary in verbal communication.

Methodology

This stimulating and interactive program will maximize understanding and learning through lectures, power point presentation, discussion and interactive activities in groups such as role playing work related situations.

Course Modules

Module 1 – Speaking English with Accuracy

Module 2 – Verbal Communication

Module 3 – Mind Your Grammar

Module 4- Update Your Vocabulary

Module 5 – Everyday English Conversations at The Workplace

Module 6 – Telephone the Right Way

Get To Know The Trainer

Trainer Harold

4.5

Harold, who graduated with a degree in the Education field from University Putra Malaysia(UPM), has vast experience and strengths in various fields related to consumer and people skills. Being an effective communicator with customer care skills, he ventured further into the teaching line, being involved in both the major languages which are English and Bahasa Melayu whilst tutoring adults associated with companies and colleges.

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