Effective Communication and Interpersonal Skills

Course Objectives

The Effective Communication and Interpersonal Skills program aims to equip individuals with ability to engage and connect with others in a meaningful way. In this program, we begin by building your knowledge on fundamental communication concepts.

  • Assess their personal comfort zone in communicating
  • Understand the fundamentals of effective communication
  • Learn to form meaningful relationships
  • Speak, listen and respond effectively in conversations
  • Communicate assertively

Target Audience

Non-executives, Executives, Managers, and anyone who wants to improve the way they engage and interact with others.

Methodology

This course is highly interactive and uses diverse teaching methods (i.e. lectures, self-assessments role-plays, group discussions, activities, and videos) to accommodate different learning styles. This training will also leverage on participant’s personal life and work experiences.

Course Modules

  • MODULE 1: Understanding Yourself

  • MODULE 2: Understanding Personality Types

  • MODULE 3: The Communication Process

  • MODULE 4: Forming Relationships

  • MODULE 5: Speaking to be Understood

  • MODULE 6: Listening with Intent

  • MODULE 7: Decoding Non-Verbal Communication

  • MODULE 8: Communicating Assertively

Get To Know The Trainer

Trainer Harold

 4.5

Harold, who graduated with a degree in the Education field from University Putra Malaysia(UPM), has vast experience and strengths in various fields related to consumer and people skills. Being an effective communicator with customer care skills, he ventured further into the teaching line, being involved in both the major languages which are English and Bahasa Melayu whilst tutoring adults associated with companies and colleges.

Chat with us LIVE to get a

FREE QUOTATION!

COURSE DETAILS

COURSE BENEFITS

ALL IN FROM ONLY

RM0/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.7

  • 82%
  • 9%
  • 9%
  • 0%
  • 0%
  • LY
    Lee Chun Yuen
    Junior Executive, IT Management

    5

  • TM
    Teoh Khen Meng
    Executive, Operations

    5

  • LW
    Lim Kok Win
    Senior Executive, IT Management

    5

  • CM
    Chan Siew May
    Junior Executive, IT Management

    5

  • AW
    Ang Eng Wah
    Manager / Supervisor, IT Management

    5

  • GH
    Gan Hui Hoon
    Senior Executive, Customer Service / Hospitality

    5

  • CN
    Chong Kai Ni
    Junior Executive, Others

    5

  • WY
    WONG HOR YAAN
    Junior Executive, Others

    5

  • NN
    Najiha Binti Nasri
    Senior Executive, HR / Learning and Development

    5

  • CW
    Choy Choon Weng
    Manager / Supervisor, IT Management

    4

  • Ny
    Ng pey yueh
    Manager / Supervisor, Research and Development

    3

OF 2Next

Courses you may like

MEMBERS ONLY FEATURE

Kindly sign-up or log-in to get access.

LOGIN

Login with your social account

or

Don’t have an account with us?

FREE FOR LIFE

Sign Up to Bookmark your Favourite Course
or Request for a Quotation instantly

Sign in with your social account

or

By signing up, you agree to our Terms of Use and Privacy Policy

Have an account with us already?