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People tend to do business with those they like and trust. Have you ever walked away from a transaction because you did not trust the salesperson to deliver what was being promised? And conversely, haven’t you found yourself going back again and again to do business with helpful and honest sales people?
The whole workforce
This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.
– What Is The ‘Wow’ Factor?
Module 2: Nature & Purpose
– An Ongoing Process
Module 3: Service Quality Strategy
– Moments Of Truths
– Build Trust
– Value Add
Module 4: The Rewards
– Building On Your Goodwill
Module 5: Service Attitude
– 10 Key Elements Of After Sales Service
FREE QUOTATION!
COURSE INCLUDES
COURSE BENEFITS
ALL IN FROM ONLY
RM2,500/DAY
RRP RM3,000/DAY SAVE RM500
*T&C Applies
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Customer Focused Professional Selling and Communications (Online Training)
RRP RM1,150/day SAVE RM325
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