Managing Meetings and Minutes Writing

Course Objectives

  • Discuss the common problems and issues in meetings
  • Explain the general’s rules of meetings that all participants shoud abide by
  • Apply the knowledge and skills needed to be an effective meeting facilitator
  • Elaborate how a meeting facilitator can play a positive and effective role while conducting a meeting
  • Discuss the different personality styles of those attending the meeting – and how to communicate more effectively
  • Identify passive, assertive, and aggressive behaviours – and steps to take in order to be in control of the situation
  • Write minutes of the meeting in a structured and easy way

Target Audience

Open to all

Methodology

This module employs a practical workshop-style “active-learning” approach which includes interactive lectures, small group work activities and presentation, simulations, experience sharing, story analysis, games/group activities and case studies related to the organization’s actual business will be used as much as possible.

Course Modules

  • MODULE 1 : WHY DO MEETINGS BECOME INEFFECTIVE?

  • MODULE 2 : BEFORE THE MEETING : PREPARING FOR THE MEETING

  • MODULE 3 : DURING THE MEETING : CONDUCTING THE MEETING

  • MODULE 4 : THE ALL IMPORTANT ROLE OF THE MEETING FACILITATOR

  • MODULE 5 : AFTER THE MEETING : WRITING THE MINUTES OF THE MEETING

Get To Know The Trainer

Trainer Ismail

 4.5

Ismail has 22 years of working experience, having held several executive and managerial positions, including about 12 years in education and training. He started his career as a Technical Officer with the Ministry of Education, Malaysia. He then joined a privately-run educational institution in Kuala Lumpur as a Principal. He was later appointed to be the Head of Human Resources and was responsible for the training and development of about 100 teaching and administrative personnel. Before becoming a full-time training consultant, Ismail served as the Central HR Training Coordinator for Standard Chartered Bank Malaysia Bhd.

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