Effective Business Writing Skills

Course Objectives

• Learn a method for continuously improving your writing skills based on Action-Reflection
• Revisit the rules of proper grammar and understand sentence and paragraph fundamentals
• Apply essential verbal and non-verbal strategies for effective communication
• Structure and compose a variety of texts using simple language to effectively communicate a message to a specific audience
• Match the type of communication purpose with the most appropriate channel for the receiver
• Write professional letters, memoranda, e-mails, reports and proposals by reviewing standard templates and customizing these to your work context.
• Apply effective language skills through correction of grammatical mistakes in written texts
• Be confident to prepare and deliver a professional written presentation within a business context
• Review errors and assess accuracy through rigorously applying a checklist to your texts
• Learn the value of professional written communication in building good client relationships

Course Modules

1. Understanding Communication
2. Action-reflection approach to writing
3. Writing professional business documents
4. Conducting effective meetings through professional documents
5. Deliver professional presentations
6. Using checklists for reviewing your writing