7 Tips to Remove Bad Habits
Habits are automated behaviour patterns. Most of the time, we are not conscious of it. Addiction is also considered a habit. There are good and bad habits, but we all know good and bad is a matter of perception. However, as a society, there are some habits that we deem positive and some negative. For […]
Top 10 Customer Service Skills
China is now leading the Artificial Intelligence (A.I) race against America. They are making huge efforts to create life-like humanoid robots that we can interact with. In fact, on January 2020, an A.I powered robot called Jiang Lailai joined her co-host in presenting, ‘Creating the Future with Intelligence’ in a variety show explaining new technology […]
Understanding and Improving Sleep Quality
For some people, it is the most important thing they look forward too after a hard day’s work. When it comes to sleep the older you are, the lesser you get of it. Most healthy adults need 7-9 hours of sleep per night to function at their best. Children and teens on the other hand […]
“Don’t make me angry. You won’t like me when I’m angry.”
“Don’t make me angry. You won’t like me when I’m angry.” Those are the words of The Incredible Hulk. I find his character fascinating. The angrier the Hulk gets, the stronger he becomes. Surprisingly, he turns green which is the colour of envy. In case you were wondering, there is a Red Hulk out there […]
Important Considerations to Lead Across Generations
Leadership requires a great deal of flexibility. Leaders need to adapt to change to survive. Coping with changes in business direction and technology is one thing, coping with people, attitude, and behaviour is another. One reacts, the other does not. If it was not enough to adapt to personalities, leaders also need to be aware […]
Understanding Needs in Conflict Management
Such a simple word; almost unassuming. All living creatures have needs but only those of humans can impact our surroundings and everything in it. Needs have and will continue to propel human evolution. It is the very same need if unchecked that will lead to our downfall. Needs create tension which is the root of […]
5 Tips to Manage your Time
Time, one of the few things we as humans have no control over. Perhaps for good reason. Time is infinite but our time on this earth is finite. As a result, when our time comes, we look back and hope that we’ve led a meaningful existence. There is currently a significant amount of research being […]
Improve Collaboration with Microsoft Teams
Teamwork can be achieved with the right tools to bridge the connections among peers, be it physical or virtual. Collaboration is the key in businesses these days, creating a much better experience to customers especially with employees who are working remotely. Since it’s launch in 2017, Microsoft Teams has become the fastest growing application in […]
How Did I Get Here? The Leadership Path
Some people become leaders because of talent and merit. They work hard to prove themselves eventually reaching a point where they are made leaders. Some others become leaders purely by luck or just because they know a certain influential someone in the business (maybe a little too close??). Some don’t want to be leaders but […]
Take Baby Steps to Master Microsoft Office
Learning a new skill takes time. While the level of difficulty may varies, one can play it smart and make the process considerably easier. Microsoft Office is essential in every workplace, for each and every employee imaginable. Regardless whether it’s Word, Excel, or PowerPoint, an employee would likely interact with one or a combination of […]
