Andrew has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), and has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, Hong Kong, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the 2-time Malaysian Prime Minister, Tun Dr. Mahathir.
In addition to writing articles for the premier English newspaper in Singapore (the Straits Times), Andrew has been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.
Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).
Some of his clients that he trained before were Abu Dhabi Interior Ministry, United Arab Emirates, Agri-food & Veterinary Authority of Singapore, Australian Trade Commission, Civil Aviation Authority of Singapore, Felda, Ministry of Health Malaysia, Sirim Malaysia, Club Med, Fraser Hospitality Management, Hard Rock Café Singapore, Holiday Inn, Intercontinental Hotel Group, AIA Singapore, Alliance Bank, AmBank Malaysia, Adventist Hospital, B. Braun Medical Industries, Changi General Hospital, Exxon Mobil Exploration & Production, Infineum Singapore, Petronas Group, UMW Oil Pipes Services and many more.