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Customer Service

    Customer Service

    68 COURSES

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    Professional Grooming and Customer Service Workshop for F&B Employee

    Professional Grooming and Customer Service Workshop for F&B Employee

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    RM0/DAY

    Master Live Chatting Support Skills

    Master Live Chatting Support Skills

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    RM0/DAY

    Effective Situational Leadership Skills

    Effective Situational Leadership Skills
    4.5

    from
    RM0/DAY

    Mastering Advanced Kaizen Methodology and Problem solving

    Mastering Advanced Kaizen Methodology and Problem solving
    4

    from
    RM0/DAY

    Implementing Kaizen Continuous Improving Methodology

    Implementing Kaizen Continuous Improving Methodology
    4.3

    from
    RM0/DAY

    Achieving 5 Stars Excellent Customer Service , Customer Retention & Communication Skills For Mr D.I.Y’S Cashiers & Retail Shop Assistants

    Achieving 5 Stars Excellent Customer Service , Customer Retention & Communication Skills For Mr D.I.Y’S Cashiers & Retail Shop Assistants
    4.6

    from
    RM0/DAY

    4C Strategy

    4C Strategy
    4.3

    from
    RM0/DAY

    Time and Stress Management to Optimize Daily Productivity

    Time and Stress Management to Optimize Daily Productivity
    5

    from
    RM0/DAY

    Effective Telephone Communication, Email Writing & Customer Relations Skills

    Effective Telephone Communication, Email Writing & Customer Relations Skills
    4.9

    from
    RM0/DAY

    Mastering Successful EQ ,Logical Thinking ,Problem Solving & Decision Making Skills In The Workplace

    Mastering Successful EQ ,Logical Thinking ,Problem Solving & Decision Making Skills In The Workplace

    from
    RM0/DAY

    Assertive Communication Skills In The Workplace

    Assertive Communication Skills In The Workplace

    from
    RM0/DAY

    Mastering Stakeholders Management Seminar

    Mastering Stakeholders Management Seminar

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    RM0/DAY

    Mastering The Consultative Selling Skills and Negotiation Strategies For Property Sales Consultants

    Mastering The Consultative Selling Skills and Negotiation Strategies For Property Sales Consultants
    4.7

    from
    RM0/DAY

    Effective Body Language Skills

    Effective Body Language Skills
    5

    from
    RM0/DAY

    Effective Communication, Time, and Stress Management

    Effective Communication, Time, and Stress Management
    4.7

    from
    RM0/DAY

    Customer Focused Professional Selling and Effective Customer Service

    Customer Focused Professional Selling and Effective Customer Service
    4.9

    from
    RM0/DAY

    Effective Situational Leadership & Time Management Training

    Effective Situational Leadership & Time Management Training

    RRP RM3,820/day   SAVE RM1,150

    Digital Marketing: ATTRACT, CONVERT, CLOSE and DELIGHT Your Prospects and Customers

    Digital Marketing: ATTRACT, CONVERT, CLOSE and DELIGHT Your Prospects and Customers

    from
    RM0/DAY

    Quality Customer Service

    Quality Customer Service

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    RM0/DAY

    Effective Telephone Call Handling

    Effective Telephone Call Handling

    from
    RM0/DAY

    Mastering the Consultative Selling & Customer Relationship Management Skills To Increase Market Share

    Mastering the Consultative Selling & Customer Relationship Management Skills To Increase Market Share

    RRP RM1,720/day   SAVE RM521

    Persuasive Telephone Skills In Customer Service

    Persuasive Telephone Skills In Customer Service

    RRP RM2,860/day   SAVE RM860

    The Ultimate Call Centre Pro: Delivering Outstanding Telephone Customer Service Experience

    The Ultimate Call Centre Pro: Delivering Outstanding Telephone Customer Service Experience

    from
    RM0/DAY

    Delivering A Five-Star Customer Service Experience

    Delivering A Five-Star Customer Service Experience
    5

    from
    RM0/DAY

    Pengurusan Khidmat Pelanggan

    Pengurusan Khidmat Pelanggan

    RRP RM2,860/day   SAVE RM861

    Customer Relations Masterclass

    Customer Relations Masterclass

    RRP RM2,860/day   SAVE RM861

    Dazzle Customers With Delightful Service (Online Training)

    Dazzle Customers With Delightful Service (Online Training)

    RRP RM1,250/day   SAVE RM251

    How to Handle Complaints and Manage Difficult Customers (Online Training)

    How to Handle Complaints and Manage Difficult Customers (Online Training)

    RRP RM1,720/day   SAVE RM521

    Handling Customer Complaints Positively (Online Training)

    Handling Customer Complaints Positively (Online Training)

    RRP RM1,150/day   SAVE RM325

    Magnetic Customer Service using NLP

    Magnetic Customer Service using NLP

    RRP RM2,860/day   SAVE RM861

    Customer Experience Management (CXM) Design & Innovation Masterclass

    Customer Experience Management (CXM) Design & Innovation Masterclass

    RRP RM3,815/day   SAVE RM1,145

    Understanding Six Sigma Tools And Techniques

    Understanding Six Sigma Tools And Techniques

    RRP RM2,860/day   SAVE RM860

    Service Excellence Now Mindset

    Service Excellence Now Mindset

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    RM0/DAY

    Service Mindset @ Work

    Service Mindset @ Work

    RRP RM2,860/day   SAVE RM860

    Excellent Customer Service – Deliver Customer’s Happiness Workshop

    Excellent Customer Service – Deliver Customer’s Happiness Workshop

    RRP RM2,860/day   SAVE RM861

    Fortify Your Customer Service Mindset

    Fortify Your Customer Service Mindset

    RRP RM2,860/day   SAVE RM861

    CUSTOMER SERVICE TRAINING: ACHIEVING EXCELLENCE IN CUSTOMER SERVICE

    CUSTOMER SERVICE TRAINING: ACHIEVING EXCELLENCE IN CUSTOMER SERVICE

    Contact us for pricing details.

    Enhancing Customer Service – Excellence Call Center Image

    Enhancing Customer Service – Excellence Call Center Image

    RRP RM3,430/day   SAVE RM1,031

    Towards Effective Communication in Providing Quality Customer Service in the Healthcare Industry

    Towards Effective Communication in Providing Quality Customer Service in the Healthcare Industry

    RRP RM2,860/day   SAVE RM861

    Customer Service and Handling Complaints

    Customer Service and Handling Complaints

    RRP RM2,860/day   SAVE RM861

    Effective Customer Service Training For Telephone, Email & Social Media Management

    Effective Customer Service Training For Telephone, Email & Social Media Management

    RRP RM3,820/day   SAVE RM1,150

    Effective Retail Sales & Customer’s Experience Skills Training with NLP

    Effective Retail Sales & Customer’s Experience Skills Training with NLP

    RRP RM3,820/day   SAVE RM1,150

    How To Handle Complaints And Manage Difficult Customers?

    How To Handle Complaints And Manage Difficult Customers?

    RRP RM3,820/day   SAVE RM1,150

    Mastering Excellent Customer Service Skills & Managing Difficult Customers

    Mastering Excellent Customer Service Skills & Managing Difficult Customers
    4.7

    RRP RM3,820/day   SAVE RM1,150

    Consultative Selling & Managing Difficult Customers

    Consultative Selling & Managing Difficult Customers

    RRP RM3,820/day   SAVE RM1,150

    Customer Relationship Management (CRM) Champion

    Customer Relationship Management (CRM) Champion

    RRP RM3,820/day   SAVE RM1,150

    Customer Service Mindset Training for Managers

    Customer Service Mindset Training for Managers

    RRP RM3,820/day   SAVE RM1,150

    Customer Service Mindset Training for Sales Managers and Team Leads

    Customer Service Mindset Training for Sales Managers and Team Leads

    RRP RM3,820/day   SAVE RM1,150

    World Class Customer Service @ Call Centres

    World Class Customer Service @ Call Centres

    RRP RM3,200/day   SAVE RM801

    The STAR Principle Towards Effective Customer Service

    The STAR Principle Towards Effective Customer Service

    RRP RM2,860/day   SAVE RM861

    Professional Telephone Courtesy & Customer Service

    Professional Telephone Courtesy & Customer Service

    RRP RM2,860/day   SAVE RM861

    Customer Service Skills for Online Service Representatives

    Customer Service Skills for Online Service Representatives
    4.7

    RRP RM2,860/day   SAVE RM861

    Effective Customer Service Workshop

    Effective Customer Service Workshop

    RRP RM3,430/day   SAVE RM1,031

    Customer Service to Customer Experience – A Psychological Journey

    Customer Service to Customer Experience – A Psychological Journey

    RRP RM2,860/day   SAVE RM861

    Amazing Customer Service

    Amazing Customer Service

    RRP RM2,670/day   SAVE RM800

    Generating Excellent Customer Service for Back Office and Front Office

    Generating Excellent Customer Service for Back Office and Front Office

    RRP RM2,285/day   SAVE RM685

    Handling Objections in The Retail World

    Handling Objections in The Retail World

    RRP RM3,815/day   SAVE RM1,145

    Managing Customer Engagement Professionally

    Managing Customer Engagement Professionally

    RRP RM2,860/day   SAVE RM861

    Customer Service Excellence – Everyone is a Customer Service Personnel

    Customer Service Excellence – Everyone is a Customer Service Personnel

    RRP RM2,860/day   SAVE RM861

    Professional Work Etiquette, Customer Service, and Communication Skills

    Professional Work Etiquette, Customer Service, and Communication Skills

    RRP RM2,860/day   SAVE RM861

    6 Principles of Influencing & Managing Difficult Customers Effectively

    6 Principles of Influencing & Managing Difficult Customers Effectively

    RRP RM2,860/day   SAVE RM861

    Creating A Customer Service Culture With A Psychological Difference

    Creating A Customer Service Culture With A Psychological Difference

    RRP RM2,860/day   SAVE RM861

    Customer Focused Professional Selling and Communications

    Customer Focused Professional Selling and Communications

    RRP RM2,860/day   SAVE RM861

    Handling Customers Complaints Positively

    Handling Customers Complaints Positively

    RRP RM2,860/day   SAVE RM861

    Mastering the Customer Service Centric Consultative Selling Skills

    Mastering the Customer Service Centric Consultative Selling Skills

    RRP RM3,820/day   SAVE RM1,150

    Customer – Centric Program for Sales Excellence

    Customer – Centric Program for Sales Excellence

    RRP RM2,860/day   SAVE RM861

    Delivering Outstanding Telephone Customer Service Experience

    Delivering Outstanding Telephone Customer Service Experience

    RRP RM3,430/day   SAVE RM1,030

    Professional Image Branding and Customer Service Enhancement for Hotel Front-Liners

    Professional Image Branding and Customer Service Enhancement for Hotel Front-Liners

    RRP RM2,860/day   SAVE RM861

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    Handling Disciplinary Issues, Grievances and Domestic Inquiry at Workplace

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